This is news to me.
Back in March a Southwest pilot was suspended after his cockpit microphone became stuck and broadcast a rant to control towers and other aircraft over an area of hundreds of miles about Southwest flight attendants whom he demeaned as gay, old or ugly.
“Think of the odds of that. I thought I was in Chicago, which was Party Land. After that, it was a continuous stream of gays and grannies and grandes. Six months, I went to the bar three times – three times! Once with the granny and the fag, and I wish I hadn’t gone. At the very end, with two girls, one of them that was probably do-able. But we ended up going to the bar and then the crew room in St. Louis and all these women wanted to do was, one wanted to berate her sister and the other wanted to bitch about her husband. Literally. For three hours, me and the FO. When that was done, 2:30, got back to my room, I’m like, ‘Why the fuck did I stay up? So I mean, it was a … disaster for six months. Now, I’m back in Houston, which is easily one of the ugliest bases. I mean, it’s all these fucking old dudes and grannies and there’s maybe a handful of cute chicks.”
At one point an air traffic controller broke in. “Okay, whoever’s transmitting, better watch what you’re saying there.” bu the pilot continued on until a air traffic controller chimed in again saying “Okay, somebody’s got a stuck mike and telling all about their, uh, endeavors. We don’t need to hear that.” At that point, a SkyWest pilot transmitted his flight’s position, commenting: “and that was not us.”
Southwest Airlines said the pilot received a suspension without pay, but did not specify how long the suspension lasted. Was also reprimanded and prior to being reinstated, he underwent additional diversity education to reinforce the company’s expectations for all employees to demonstrate respect for others.
Ironically, Consumer Reports rates Southwest Airlines as Number 1 in Customer Service Ratings.